FAQ's

You will find answers to Frequently Asked Questions here. If you don't find what you're looking for, please email us at PearlsGoldCBD@gmail.com or call 719-689-3330 Monday through Friday from 10 a.m. - 5:00 p.m. and we'll do our best to answer your questions. Also, be sure to check out our blog, Pearls of Wisdom for CBD articles.

What is CBD?

New to CBD? Let's start with what CBD is not. CBD is not marijuana. CBD is short hand for cannabidiol. It is a molecular compound of the cannabis plant. It does not make you high. The plant Cannabis sativa has two primary species: hemp and marijuana. Both contain CBD, but there's a much higher percentage in hemp, which also has very low (less than 0.3%) levels of THC compared to marijuana.

Is Hemp Oil CBD?

No. Hemp oil or hemp seed oil comes from the seeds of the hemp plant and contains no CBD nor THC.

What does CBD do?

Studies have shown that CBD has anti-inflammatory and anti-anxiety properties as well as the ability to help your mind relax so that you can sleep, though it does not make you sleepy.

Will I get high if I use CBD?

No. Although some CBD formulas contain traces of THC, it does not contain enough to make you high. However, if you purchase CBD from a marijuana dispensary, chances are good that it will contain higher amounts of THC. You would need to clarify with the seller.

Is CBD legal?

As of December 2018, Industrial Hemp is Federally legal. See H.R. 2 Agriculture Improvement Act of 2018 which was signed into law on December 20, 2018 by President Donald Trump. In most states it is legal, however some states still have it as illegal or in a grey area. You would need to check with your state's specific laws on CBD.

Can I Pass a Drug Test?

It depends on the blood test, but to be safe use a Broad Spectrum or Isolate; neither of which contain THC. CBD itself does not cause a positive reading on a drug test and CBD used on the surface of the skin, (topically), does not have any risk of positive tests. However, full-spectrum extracts taken internally can possibly cause a positive reading from trace amounts (<.3%) of THC. Isolates (isolating just the CBD molecule) requires a lot more processing and removes all of the THC. The trade-off is that it generally requires more CBD than using Full or Broad Spectrum CBD to achieve the same results.

What is your Return/Refund/Exchange policy?

Return and Refund Policy 

We have an unconditional guarantee on our products.  All new and unopened products come with a 30-day money back guarantee based on the delivery date as provided by the shipper.  You may return any items(s) within 30 days of delivery for a full refund or exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) For all products over 30 days sales are considered final.

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. 

Exchange Policy 

If any products arrive damaged or broken, or part of your order is missing, you must notify the Company within 3 days of delivery.